Privacy Policy

This Privacy Policy describes how Allys ("we", "us", or "our") collects, uses, and shares information about you when you use our website and services, and other online products and services.

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This information may include:

Contact Information: Your name, email address, phone number, and postal address
Account Information: Username, password, and account preferences
Transaction Information: Details about purchases or enquiries you make
Communications: Information you provide when you contact us or participate in surveys

Automatically Collected Information

When you use our services, we automatically collect certain information, including:

Device and browser information
Log information (IP address, access times, pages viewed)
Location information
Information collected through cookies and similar technologies

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send promotional communications (with your consent)
Respond to your comments, questions, and requests
Monitor and analyse trends, usage, and activities
Detect, investigate, and prevent fraudulent transactions

We may share information about you as follows:

With vendors and service providers who need access to such information to carry out work on our behalf
In response to a request for information if we believe disclosure is in accordance with any applicable law
If we believe your actions are inconsistent with our user agreements or policies
In connection with, or during negotiations of, any merger, sale of company assets, or acquisition
With your consent or at your direction

Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorised access, disclosure, alteration, and destruction. However, no internet or email transmission is ever fully secure or error-free.

Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access your personal information
The right to correct inaccurate personal information
The right to request deletion of your personal information
The right to restrict or object to processing
The right to data portability

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: legal@allys.mu